Do you offer product customization? What is the minimum order quantity (MOQ)?
Yes, we provide comprehensive customization services. The minimum order quantity is flexible and can be adjusted based on your specific project requirements. We understand that each project is unique, so we do not impose a fixed MOQ. Whether you're running a small-scale trial or need large-volume production, we will deliver a tailored, efficient solution to suit your needs.
Are your products certified to international standards (e.g., CE, ISO)?
Our structural repair and reinforcement products strictly comply with international quality standards and have obtained several authoritative certifications, including CE and ISO. Selected products are also certified under the European Technical Assessment (ETA) framework, reflecting both our product quality and our commitment to safety and compliance.
Can you provide product samples? Are there any charges?
Yes, we offer sample services. For standard products from our regular inventory, samples are provided free of charge, customers only need to cover the shipping or courier costs. For custom-developed products or samples requiring special formulations, costs will be discussed and determined based on actual production needs to ensure fairness and transparency.
What is the delivery time? Can you handle urgent orders?
We offer flexible lead times based on your project schedule. If your order is urgent, we can expedite production and delivery upon request. For time-sensitive orders, we recommend confirming details and documentation with us as early as possible so we can ensure fast and on-time delivery.
How do you ensure product quality?
Quality control is a top priority at Mankate. From raw material sourcing to production and final inspection, every stage is governed by strict adherence to international and internal quality standards. This process guarantees the stability, consistency, and reliability of every product delivered.
What is your warranty policy? How do you handle product issues?
Our warranty periods vary by product type and are clearly stated in product documentation. If a product experiences a quality-related issue within the warranty period, we commit to providing a full replacement or compensation to protect your interests.
Do you offer technical support or installation guidance?
Yes, we offer comprehensive technical support and installation guidance. Whether it’s application advice, technical specifications, or on-site installation consultation, our team is here to help ensure successful implementation and optimal performance of our products.
Do you have overseas clients? Can you provide case studies or testimonials?
Yes, we have completed numerous international projects and earned consistent praise from global clients. Examples include the Karachi Nuclear Power Plant in Pakistan, the Jakarta-Bandung High-Speed Rail, and the Saipan Resort Hotel in the United States.
Do you support OEM or ODM services?
Absolutely. We provide professional OEM and ODM services to meet diverse customer needs. From product design and development to final production, we offer end-to-end support for building your private-label brand.
Do you provide construction solutions and technical consultation?
Yes, we offer more than just products. We provide complete engineering support, including structural design concepts, construction planning, and technical consultation. Our team works closely with clients to provide customized solutions that meet the needs of specific projects.
What types of products do you manufacture?
We specialize in structural strengthening and anchoring materials, including but not limited to:
Cast-in anchor channels
Undercut anchors
Self-undercutting anchors
Threaded rod chemical anchors
Conical chemical anchors
Injection adhesive undercut anchors
Undercut bolts
Anchoring adhesives
Metal bonding adhesives
Crack sealing adhesives
Carbon fiber cloth and plates
CFRP prestressing systems
Underwater anchoring adhesives
What are the typical application areas for your products?
Our products are widely used in:
Subways, high-speed rail, highways, and bridges
Tunnels, utility corridors, and municipal infrastructure
Steel structures and external façades
Structural repair and reinforcement projects
Nuclear energy, power generation, and chemical processing facilities